1) Q: How can we make payment?
A: We generally support 4 payment methods:
* Paypal (online)
* Xtransfer (offline / T/T transfer, better for large amount)
It supports local currency T/T online in below countries at present: United States / Canada / United Kingdom / European Union / Australia / Indonesia / Thailand (More Adding...)
* Western Union / MoneyGram (offline, can connected with Alipay and pay in Alipay APP)
* Request Money
We can make invoice of Request Money for clients in below countries（Amplify below picture):
If you choose offline payment (bank transferring), Please kindly inform us and send us the bank slip.
2) Q: Where is the parcel shipped from, and how many days to arrive?
A: We ship from ShenZhen, China. Will send out in 1~3 working days after your payment.
Will deliver in 2~3 weeks by parcel shipping channels. If you are urgent, please choose faster shipping method which can arrive in 1~5 working days.
3) How can I save shipping fee? It seems high.
A: If you have your own cooperated forwarders in China, we will bear shipping fee for you. (Just choose China address when placing order, the shipping cost will show "0")
If you don't have forwarders cooperated, you can fill in your own address when placing order, there would be dozens of different shipping methods for your choice. We have established long-term cooperation with forwarders and won't make profits from shipping fee. Please rest assured to choose them.
4) Q: What's the guarantee？
A：If the parcel gets lost on half way, we'll refund you soon.
If any product quality issue, we'll refund you too.
All items are featured and ensure top quality, so please rest assured to purchase.
5) Q: How can I know the pricing?
A: All our pricing and shipping templates are set well. Just follow below steps to check:
Step 1: Register an account and fill in your address;
Step 2: Put the items you preferred into shopping cart (Don't forget to use any coupon);
Step 3: choose suitable shipping template and payment method.
Finally, you will see the total pricing.
6) Q: Can I purchase only 1 piece?
A: Yes, most items can be purchased from 1 piece/set. If you purchase more, there would be discount for mass purchasing (wholesale pricing).
7) Q: Can I get any discount?
A: Yes, we've set up many forms of discount, especially for our regular clients. You can refer to below website:
https://shop.geeksocial.net/page/124.html
8) Q: What can we do if there is any missing in cargo?
A: Some forwarders will cut down carton to reduce size and save shipping cost. If they take out the items, there would be some missing. We won't allow our cooperated forwarders to do that. If you have your own forwarder, please ask them not to do that either. Generally our packing is tight.
Meanwhile, some countries' customs house would open cartons to check cargo, they would take out some items and keep in hand. Please let us know and we'll offer more suggestions for that issue.
9) Q: How can I purchase more items from China?
A: You can rent a mobile number on below website. It provides numbers worldwide:
https://smspva.com/arenda.html
Then you can register an account on TaoBao or 1688 which are the largest retailing / wholesale online markets.
10) Q: I want to become your distributor / wholesale / dropshipper. Is there any support policies from your company?
A: a) We can offer you all products photos & videos we have. If your purchasing amount reach USD 2000, we can take a set of photos for that item specially for you. It will help to promote product weight on platform;
b) We will recommend reliable forwarders to your place and help to establish stable supply chain for you in your local place. We've rich experience on logistics freight;
c) We'll recommend latest popular items on markets and help you to earn money at the beginning.
d) We can offer wholesaler pricing for you (about 30% discount) if you can meet our requirements. The details please refer to below article:
https://shop.geeksocial.net/page/125.html
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